TERMS OF USE

Welcome to Brainsead.

 
This is a Web-Based Learning program for students in Grades 3 through 12, Test Prep and College 

Please read these Terms of Service ('Terms') carefully before using the Brainsead Website located at Brainsead.com. The Terms of Service apply to all users of this Website. If you do not agree to these Terms of Service, you should not use the Brainsead Website.

The following Terms of Service shall apply if you would like to register for an on-line academic program provided by Brainsead through its website ("Website").These terms and conditions apply to your use of and access to the Website and your dealings with Brainsead.

Additional products and services offered through the Website may necessitate additional terms or changes to these terms and conditions. Brainsead reserves the right to add to or amend these terms and conditions from time to time. You should periodically refer to this Website for the updated terms and conditions.

Online Conduct and Registration 

Online Conduct :All information that you provide to Brainsead in connection with the use of the Brainsead Website shall be true and accurate to the best of your knowledge. You shall not provide any false information in connection with the use of the Brainsead Website. Further, you agree to update or correct any information which you have provided if such information changes, becomes outdated or misleading. In its sole discretion, Brainsead may curtail or prohibit any conduct that restricts or inhibits any other user from using or enjoying the Brainsead Website. You agree to use the Brainsead Website only for lawful purposes. You are prohibited from posting on or transmitting through the Brainsead Website any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, racially, ethnically, or otherwise objectionable material of any kind, including but not limited to any material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or international law. You are solely responsible for knowing and understanding the laws and adherence to any and all laws, rules, and regulations pertaining to your use of the process and services. You also, agree that you will treat the tutors with respect and not use obscenities in the classroom, make threats, or discuss matters other than those directly related to the Learning Package of interest. You agree that you will not solicit any personal information from any tutor, and agree that if any tutor ever discloses such information to you, asks you for any personal information, or suggests any off line meeting or conversation, you agree to immediately report this to us by phone and in writing.

Registration : You must be at least 18 years old to register to the Brainsead service. Parents and Legal guardians are required to register in case the student is below18 years, in compliance with Child Online Privacy Protection Act (COPPA).
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You are responsible for maintaining the security and confidentiality of your account(s), and password(s) and for all activities and liabilities associated with or occurring under your account(s), and password(s). Furthermore you agree, to maintain and promptly update your information when any changes occur in the information you have provided, and to keep it true, accurate, current and complete. You agree not to use the site, the services or Brainsead content to recruit, solicit, or contact in any form tutors, or potential consumers for employment, or contracting for a business not affiliated with Brainsead without our written permission.

Recording of tutoring sessions : Brainsead will be "recording" all student tutoring sessions, for the purpose of quality control, addressing customer complaints, if any and for future reference/ review of the students. The recordings will be retained for 30 days and then destroyed. The recordings will be accessible only to the Brainsead operations staff and to the individual student, and parent and legal guardian, under strict security and password control.

Quality Overview : Brainsead makes every effort to ensure compliance with the national and local curricula and standards, however this is not a guarantee. Brainsead tutors are trained to teach in the country and/or state in which they are operating

Technology : Brainsead uses proprietary, licensed third-party technologies, and free technology products. While all attempts are made to ensure stability and availability of technologies used by Brainsead, the company cannot guarantee uptime. You are solely responsible for all service, telephony and/or other fees and costs associated with your access to and use of the process/services and for obtaining and maintaining all telephone, computer hardware and other equipment required for such access and use.

Free Trial : We encourage the use of this service. "Free Trial" is only available for first time users of the Brainsead service and cannot be combined with any other offer. Only one free trial may be redeemed per student. You must have Internet access to use the free trial offer. Upon registering for your free trial, an Brainsead tutor or a customer service representative will chat with you and try to help you with any questions you may have, if required.

Payment : By using the Brainsead service, you are expressly agreeing that we are permitted to charge to your credit card, the price of the Learning Package, or Sessions you have selected. Payment will be by the use of a valid credit card. For registering for a Learning Package/ Session, you would be required to select the appropriate Learning Package and press the "Buy Now" tab.

Tutoring Plans and Tutoring Schedules

A student will schedule tutoring sessions through our website, using their login id and password. Based on student's grade, and subject specified, the list of qualified available tutors will be presented.

Session booking is on first come first served basis, availability of a specific tutor for desired dates and times or for any date and time cannot be guaranteed. Students are encouraged to book sessions well in advance to improve the chances of availability of tutors and time slots as per their choice.

Through the Website, a session can be cancelled or rescheduled any time up to 24 hours before session start time.

The student may also book a session with less than 24 hours notice, in which case rescheduling or cancellation of such sessions would not be allowed.

If a student does not show up for a scheduled session without prior intimation, he/she will be considered as a "no show". In case of 2 or more "no shows" by a student within a month, Brainsead reserves the right to restrict his/her advance session scheduling privilege for next 3 months.

The student is required to join a scheduled session on or before the scheduled time, through the Website. The tutor will wait for a maximum of 10 minutes beyond the scheduled session start time. In case the student does not show up, the tutor will leave the session, the session will be forfeited and the student would be liable to pay for the same.

For any technical or operational reason, if Brainsead needs to cancel or reschedule a scheduled session, Brainsead shall make its best endeavours to inform the student via email or phone, as soon as possible, and propose alternate schedules.

Content
 
Brainsead distributes subject content, and other information and we reserve the right to display and promote this content or other information on our Web site to you in any manner we choose at our sole and absolute discretion. In addition, the Brainsead Website allows you and other third parties to post comments, and give feedback concerning a variety of content. This feedback, or other information that constitutes part of the content expressed, or made available by third parties on the Brainsead Website is the opinion of the respective authors or producers and not of Brainsead, or its shareholders, directors, officers, or employees. Under no circumstances shall Brainsead, or its shareholders, directors, officers, directors, or employees be held liable for any loss or damage caused by your reliance on information obtained through the Brainsead Website.

Communications 

When you login to Brainsead, you are providing us permission to send you electronic communications from Brainsead. The communications could include notices about your account, e-mails or other information. These communications are part of the interaction between you and Brainsead. You are agreeing that these communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

Cancellation and Money Back Guarantee 

If for any reason you are not satisfied with Brainsead services and wish to cancel your Learning Package/Sessions you may do so with a two weeks notification from the original purchase date. To cancel, please email us at: contact@Brainsead.com

If you have any questions about this agreement, the practices of this site, or your dealings with this Web site, please email us at brainsead.com

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About us

We are a leading provider of online tutoring to help people enhance their knowledge through various e-learning tools. We have adopted technology-enabled products, and have highly qualified teachers to deliver unmatched value. At Brainsead, we strive to make the learning experience of the people quite easy and worthy.

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